Why Ethical Marketing Matters for Surgeons and Dentists
It’s no secret that technology has changed the landscape of how people make decisions about the goods and services they elect to consume. The Internet has empowered patients everywhere to become more educated and proactive about their healthcare decisions, creating a need for information that can, in part, be fulfilled by customized web content—a vital component of your online presence that serves as an opportunity to both strengthen patient education and broaden your patient base. In developing memorable content that will reflect positively on your practice, there’s a fine line between demonstrating your commitment to excellence and overzealously promoting your services in a manner that raises eyebrows. Fortunately, navigating this distinction is just a matter of using effective and ethical healthcare marketing practices to highlight your unique strengths.
Marketing your expertise is an essential part of growing your practice and engaging with current and prospective patients, but there are ways to communicate the value of excellent care and positive results without resorting to “black-hat” advertising strategies. For medical and dental practices—whom people hold to the highest standards of moral conduct—a comparable code of ethics in one’s content marketing strategies is imperative.
What is Ethical Marketing?
At its core, the purpose of healthcare marketing should be to inform and enlighten the public about the different services that can help them reach their treatment goals. Conveying this information in an ethical manner while increasing conversion rates simply involves demonstrating your competence without resorting to underhanded marketing tactics, such as: denigrating other professionals in the industry, creating misleading or false expectations about the potential results, plagiarizing another practice’s content, or using deceptive language to promise an outcome that you cannot deliver.
As an extension of your practice—as well as your character—the content on your website, social media posts, and advertisements should be crafted with authenticity and integrity. Ethical healthcare marketing seeks to provide helpful information about a product or service without playing upon a patient’s insecurities, anxieties, or emotional vulnerabilities. Consumers have an acute sense of whether certain advertising strategies feel questionable or shady, and the same is true for patients researching their treatment of interest. Not only do unscrupulous marketing strategies obliterate patient trust, but content that seems dubious, dishonest, or like an exact duplicate of information found elsewhere on the web usually ranks poorly on Google and does little to establish your credibility.
Ethical Marketing is a Win-Win Situation
When medical and dental marketing is honest and helpful to consumers, the result is mutually beneficial for both patients and doctors. Those seeking treatment are able to make a well-informed decision about their care while maintaining positive regard for your practice. What’s more, your endeavor to provide useful material to patients without pressure or deception will reflect favorably on your reputation, Google rankings, and the dignity of your expertise. In emphasizing why a prospective patient should entrust you with their health, safety, and appearance, this integrity can speak volumes.
Do you have questions about ethical and effective content, email, and social media marketing? The healthcare marketing professionals at Rosemont Media have answers. Reach out to our team today to learn more about how we can take your online presence to the next level.